Download the latest version from the page I linked earlier and install it.It is essential that there are no leftovers of the previous installation before you attempt to install the latest version if you want as trouble-free an experience as possible when using the app. The link is to the Free version the paid for Pro version is, IMO, very much worth its price. To do this and ensure that everything is removed, consider using Revo Uninstaller to ensure everything is removed. Uninstall the version of Fastcut you have currently on your computer.Ask for a full refund from the original purchaser, especially if Fastcut was what you really wanted to buy.How to resolve this situation? If this was happening to me I would Is that correct? And there you were asked to enter a serial number? Did you see an option to "register" or "activate" the software? Did you try pressing that? If you did, what happened? I think that should have taken you to a screen on the Magix website where you could "register" your software and then be sent a serial key by email.
When you wrote that when I downloaded it asked for my serial number, I assume you mean you attempted to install it from the DVD. Given the above, and returning to your original question I think I now understand the problem you are having. Fastcut is described as the Free version (according to the file name) and the latest version can be downloaded free from here and the current Photo Manager (version 17) is less than $50 to buy from Magix, or less than £35 if in the UK.Depending on how much you were charged for this disc (which, I would have to say, appears to be potentially an illegal copy) I would ask for a full refund because: Both versions on the disc are now "old".Two things to note about the stated contents of that disc:
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